Case Study: Krispy Kreme Doughnuts achieves continuous system availability and supply chain reliability with Vision Solutions' iTera HA

Krispy Kreme Doughnuts - Customer Case Study

Krispy Kreme Doughnuts, a global restaurant brand with roughly $543M in revenue and thousands of daily product shipments, needed 100% uptime for its IBM System i–based EDI, billing and supply‑chain systems that support hundreds of stores and a just‑in‑time four‑hour replenishment cycle. With a lean IT staff of 28, any system outage could disrupt deliveries, delay invoices and create damaging ripples through wholesale and retail operations.

Krispy Kreme deployed Vision Solutions’ iTera HA for i5/OS with a remote backup System i server and guided installation/training from Vision, automating backups and replication. The solution delivered error‑free replication, reduced IT workload, and allowed recovery of 12+ million transactions in three hours after a 12‑hour link outage with no errors. Continuous availability improved supply‑chain integrity, productivity and confidence in their HA environment.

Krispy Kreme Doughnuts