Case Study: CU*Answers achieves near-zero downtime and seamless hardware upgrades with Vision Solutions' iTERA Availability

CU*Answers - Customer Case Study

CU*Answers is a Michigan‑based credit union service organization supporting 190 credit unions and nearly 1.5 million members with 24x7 mission‑critical banking applications. Because many customers are also owners and the industry is heavily regulated, uninterrupted availability is essential—downtime is unacceptable and customer scrutiny is high.

CU*Answers uses Vision Solutions’ iTERA Availability to replicate production systems to backup servers (primary in Grand Rapids, backup in Muskegon) and to manage HA for customer‑hosted environments from a single console. Regular tested rollovers and a proven emergency failover (full recovery within an hour) let one administrator monitor 22 servers in under half a day; the result is virtually eliminated core server downtime, smooth hardware upgrades with minimal interruption, easy management and cost‑effective high availability.

CU*Answers