Case Study: Intelligent Finance builds a revolutionary bank in record time with VISION Consulting

Intelligent Finance - Customer Case Study

Intelligent Finance, a new customer-focused UK bank launched by Halifax, needed to turn Jim Spowart’s radical “jam jar” banking concept into a working multi-product bank in an extremely short timeframe. VISION Consulting was brought in to help design and build the end-to-end banking platform and operating model for mortgages, savings, credit cards, loans, and current accounts, accessible across phone, web, and adviser channels.

VISION Consulting produced a detailed Design in Action plan, then mobilized 500 consultants, project managers, and developers to deliver the technical architecture, integration, training, and systems infrastructure needed to launch the bank. The telephone bank went live in September 2000 and the website followed in November 2000, enabling Intelligent Finance to win STG£5.3 billion in mortgage lending in its first year, reach 260,000 customers, and grow to 820,000 accounts by early 2004, earning multiple industry awards along the way.

Intelligent Finance

George Scarlett

IT Director