Case Study: Greater Cleveland Community Credit Union achieves a smooth core conversion with VisiFI

Greater Cleveland Community Credit Union completes weekend conversion and stays up by Monday with VisiFI

Greater Cleveland Community Credit Union, a community-focused financial institution with $8M in assets, needed to modernize its systems to become a full-service, future-proof credit union. Their challenge was to implement a dynamic technology platform from vendor VisiFI that could support growth, enhance back-office and teller operations, and allow for the future adoption of new digital solutions for its members.

VisiFI implemented a conversion of the credit union's previous system, managing the project smoothly even after a crash of the old system. The solution involved gathering all member information in advance, thorough testing, and comprehensive training. The conversion was completed over a single weekend, ensuring business continuity. As a result, the credit union was operational on the new system by the following Monday, achieving more effective operational management and a foundation for future digital growth.

Greater Cleveland Community Credit Union