Case Study: Uber achieves rapid self-service people analytics with Visier

Uber Enables People Leaders with People Analytics

Uber, a global company of about 20,000 employees, needed a faster, more reliable way for leaders to access people data that was scattered across disparate systems. Faced with whether to build a custom solution or buy one, the company prioritized speed-to-value, an intuitive self-service experience for managers, and the ability to support data-driven decisions across the business.

Uber chose Visier’s people analytics platform and used a lean, MVP-driven rollout to go live in weeks. The buy decision avoided the cost and time of building a custom system, enabled a self-service model that freed the People analytics team from routine reporting, and was adopted by hundreds of users (with active use above 50% and expansion toward 1,000+ users). Leaders now use the platform to answer questions on attrition, diversity, workforce structure and costs, improving decision-making and data literacy across the organization.

Uber

RJ Milnor

Global Head of People Analytics