Case Study: Pitney Bowes achieves a 10% reduction in truck driver turnover and company-wide people analytics with Visier

Pitney Bowes Driving Results with a Holistic View of Employee Experience

Pitney Bowes, a global technology company serving ecommerce, shipping, mailing, and financial services, faced limited visibility across the employee lifecycle: hiring, performance, movement, and retention data lived in disparate systems, analyses were manual or confined to a single analytics expert, and leaders often questioned HR’s numbers. This made timely, strategic workforce decisions difficult and undermined trust in HR reporting.

By deploying Visier’s full people‑analytics suite, Pitney Bowes connected workforce data, gave HR and business leaders self‑serve access, and used analytics to quantify ROI on retention and hiring efforts. The changes drove a 10% reduction in truck driver turnover, grew to over 400 self‑serve people‑analytics users, increased data confidence (so the CFO now sources headcount from HR), and shifted conversations to more strategic decision‑making.

Pitney Bowes

Andrew Gold

Vice President of Total Rewards and HR Technology