Case Study: Major Nonprofit Healthcare Organization achieves data-driven workforce planning and improved patient outcomes with Visier

Major Nonprofit Healthcare Organization - Customer Case Study

A major not-for-profit healthcare system with more than 100,000 employees faced a fast-changing industry, fragmented workforce data, and HR business partners who lacked the analytics skills to place the right talent where it was needed. Although the organization had BI capabilities, leaders couldn’t quickly derive actionable insights to plan staffing, control costs, or link workforce decisions to patient outcomes—creating what looked like recruiting crises but were actually turnover and staffing-to-outcome problems.

The organization stood up a strategic Workforce Planning & Analytics team, adopted a hub-and-spoke model and the Visier platform, and upskilled HRBPs to use dashboards and a productivity index for prescriptive staffing decisions and self-service access for leaders. The effort closed 8,000 requisitions, eliminated most premium labor spend, dramatically reduced overtime, produced hundreds of millions in savings, improved morale and care delivery, and positioned the system to move from descriptive to predictive and prescriptive people analytics.