Case Study: Global Sportswear Company achieves higher search accuracy and rapid global adoption with ViSenze's Visual AI Search

Global Sportswear Brand Counters Covid-19 Impact With Visenze’s Visual Ai Search Solution

A global sportswear brand known for digital innovation faced a Covid‑19–driven shift to e‑commerce when many stores closed and needed to rapidly elevate its app experience. Their in‑house visual search fell short on accuracy, latency and scalability, blocking a global rollout and limiting feature adoption and user engagement.

ViSenze’s Visual AI Search was integrated into the brand’s Android and iOS apps within two weeks and rolled out globally within a month, enabling exact product matches and visually similar recommendations from user photos. The solution delivered significantly higher search accuracy, improved conversions, deeper engagement and rapid adoption—particularly in China, where ViSenze now processes hundreds of millions of product searches each month.