Case Study: WebEngage reduces commission processing time and boosts transparency with Visdum

WebEngage cuts commission processing time from 168 hours to 6 with Visdum

WebEngage, a customer data platform and marketing automation company, faced significant challenges managing sales commissions with spreadsheets. As the company grew rapidly, its complex and frequently changing compensation plans for over 40 reps became impossible to manage manually. This led to a lack of transparency, errors, and a major disconnect between the sales and operations teams. To solve this, they implemented Visdum's sales compensation software.

By adopting Visdum, WebEngage automated its entire sales commission process. The solution integrated seamlessly with Salesforce, providing reps with 100% visibility into their earnings and calculations. The results were transformative: the commission process time was reduced from 168 hours to just 6 hours, and monthly payout time dropped from 3 days to 2 hours. Visdum eliminated errors, improved CRM data hygiene, and empowered the sales team, leading to greater trust and productivity.

WebEngage