Case Study: Super Claims Assist achieves faster, more transparent commission management with Visdum

A Visdum Case Study

Preview of the Super Claims Assist Case Study

Super Claims Assist saves 20+ days per payout cycle with Visdum

Super Claims Assist, an Australian firm that assists clients with disability insurance claims, faced a significant challenge in managing its complex sales commission process. The multi-step system involved payouts through external law firms, clawbacks for rejected claims, and event-based bonuses, all of which were manually tracked on spreadsheets. This led to errors, a lack of visibility for sales reps, and time-consuming communication for the RevOps team.

The company implemented Visdum's no-code sales commission automation platform to model its unique incentive structure. The solution provided real-time dashboards for reps, automated the clawback process with a 50% cap, and managed event-based bonuses. As a result, Super Claims Assist saved over 20 days during every payout cycle, eliminated errors, and brought unprecedented transparency and efficiency to its compensation management, fostering a more motivated sales force.


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