Case Study: WebEngage streamlines sales commission processing with Visdum

How WebEngage shifted from spreadsheets to an aligned sales commission process, bringing visibility & transparency for sales teams

WebEngage, a marketing automation company, faced significant challenges managing its sales commission process as it grew. Their reliance on manual spreadsheets was error-prone and time-consuming, leading to frequent disputes and taking valuable time away from sales teams. To solve this, they implemented commissions.

By using Visdum, WebEngage centralized its compensation process, which provided real-time visibility and standardized calculations. This solution delivered a major measurable impact: the commission process was reduced from 18 hours to just 6 hours, and the monthly payout time was slashed from 3 days to only 2 hours. The implementation of Visdum empowered their teams and created a more efficient, transparent system for their 60+ commissioned sellers.

WebEngage

Kasim Shaikh

Sales CRM & Operations Manager Salesforce