Case Study: Diesel Direct achieves uninterrupted billing and business continuity during power outages with Virtustream

Diesel Direct - Customer Case Study

Diesel Direct, a national fleet-fueling and service company based in Massachusetts, depended on handheld scanners, a single Microsoft Access customer database, Exchange email and paper/fax invoicing to bill customers quickly. When Hurricane Irene knocked out power, the company’s ability to send same-day invoices—and thus its cash flow—was at risk, exposing the fragility of its on-premises IT and paper-based processes.

Diesel Direct hired Virtustream to host its data and slightly upgraded applications in replicated offsite data centers (private/virtual/public cloud), letting staff keep their familiar workflows while gaining continuity and disaster recovery. The cloud’s rapid, on-demand capacity scaling handled “bursty” invoice loads, enabling daytime processing, faster, more accurate billing, and lower costs—preserving cash flow and demonstrating enterprise cloud value for non-tech companies.

Diesel Direct