Case Study: Large Financial Services Company achieves better VMware and SAN performance with Virtual Instruments VirtualWisdom

VirtualWisdom Infrastructure Performance Analytics Platform (IPA) and Professional Services help resolve VMware™ performance problems at Large Financial Services Company

Large Financial Services Company, a global investment and financial services provider, struggled with serious VMware ESX, SAN, and storage performance problems as its virtualized environment scaled. Existing point tools couldn’t provide end-to-end visibility, and the issues were severe enough to cause production outages, force shutdowns of test and development servers, and even move production applications elsewhere. The company turned to Virtual Instruments’ VirtualWisdom Infrastructure Performance Analytics Platform (IPA) and professional services to diagnose the root causes.

Virtual Instruments installed and monitored VirtualWisdom to correlate VMware, server, and SAN I/O in one view, revealing misconfigured queue depth settings, uneven storage port utilization, and SAN reservation storms triggered by VMware VMotion, DRS, and HA. As a result, the company restored expensive storage and servers to production use, reduced admin time spent troubleshooting, improved latency, and gained best practices for ongoing optimization. Virtual Instruments also helped prove that no frames were being dropped, allowing the team to focus on the real issues and increase confidence in future scaling.