Case Study: Hillcrest Pharmacy Reduces Accounting Costs by 40% with Virtual Cabinet

Hillcrest Pharmacy reduces its accounting costs by 40% with Virtual Cabinet

Hillcrest Pharmacy, a London-based pharmacy owned by Suren Patel, was facing increasing regulatory, accounting, and paperwork burdens in order to stay compliant with NHS, tax, and record-keeping requirements. With large volumes of documents to manage and limited space on site, the business needed a better way to handle filing, searching, and storing records.

Hillcrest Pharmacy chose Virtual Cabinet’s document management solution, including OCR and cloud-based scanning, to electronically file prescriptions, Epos Till records, and invoices. With Virtual Cabinet, the pharmacy cut accounting costs by 40%, reduced document scanning from 1–2 hours to just a few minutes, improved record-searching speed, and freed up space for extra stock, helping boost margins through more efficient bulk buying.

Hillcrest Pharmacy

Suren Patel

Owner