Case Study: Cornish Accounting Solutions speeds up client approvals with Virtual Cabinet

Cornish Accounting Solutions - Customer Case Study

Cornish Accounting Solutions, a progressive Chartered Accountants firm and Xero Gold Partner in Cornwall, was looking for a better way to handle client document communication and critical authorisations. After struggling with bottlenecks, missed deadlines, expensive and inflexible systems, and security concerns around email and post, the firm turned to Virtual Cabinet’s electronic document management system with a secure cloud-based document portal.

Virtual Cabinet implemented a system that lets Cornish Accounting Solutions process, store, retrieve, update, authorise, sign off, and distribute documents securely from anywhere. The results included faster turnaround times in 85–90% of cases, same-day sign-off for accounts, a 20% reduction in turnaround time, and a sharp drop in daily outgoing letters from 30 to around 10, saving postage, printing, and staff time.

Cornish Accounting Solutions

Paul Miller

Managing Director