Case Study: Sports & Health Rijnkade achieves seamless billing and member-growth insights with Virtuagym

Sports & Health Rijnkade - Customer Case Study

Sports & Health Rijnkade, run by physiotherapist Martijn Janssen, is a small modern health club in Arnhem offering fitness, lifestyle, personal training and physiotherapy to about 110 clients. When Martijn took over a poorly performing club in July 2015, it relied on an outdated and unclear membership-management system, so he chose Virtuagym’s Membership Management package.

Virtuagym provided professional support for migrating data and setting up the system, enabling a seamless first major direct-debit run and reliable ongoing service. The new platform gives clear insight into client growth, helps manage acquisition and retention, and — as Martijn advises — once membership management is properly set up the system handles revenue so the team can focus on growing the business.

Sports & Health Rijnkade

Martijn Janssen

Physiotherapist