Case Study: Massena Memorial Hospital achieves HIPAA compliance and simplified patient data protection with Virtru

Virtru Enables HIPAA Compliance for Massena Hospital

Massena Memorial Hospital, a healthcare provider in New York’s Seaway Valley, needed a simple, legally compliant way to protect patient health information (PHI) and other sensitive data (billing, credit card numbers, Social Security numbers) sent by email. To meet HIPAA requirements, Massena deployed Virtru’s email encryption for its 260 Google email users so staff could secure messages without complex setup or heavy training.

Virtru provided per-email encryption that users toggle on or off, lets recipients read and reply securely, and includes controls like disabling forwarding and setting expirations. The result: Massena meets HIPAA rules, protects PHI across departments, improved partner collaboration (no server-level encryption required), and strong organizational confidence — with 260 users on Virtru and daily encryption use varying from about 10 to 50 staff depending on need.

Massena Memorial Hospital

Abe Bejjani

Network Administrator