Case Study: Tribeca Pediatrics achieves HIPAA-compliant family messaging with Virtru

Tribeca Pediatrics secures communication across 40+ clinics with Virtru

Tribeca Pediatrics, a New York City-based children's healthcare practice with over 40 clinics, needed a secure and HIPAA-compliant method to communicate with patients' families. Their challenge was to protect sensitive health information (PHI/PII) while streamlining external communications, especially after implementing Salesforce to manage patient interactions. They turned to the vendor Virtru and its products for Gmail and the Data Protection Gateway for Salesforce to address this.

Virtru implemented a solution that automatically encrypts sensitive outbound communications. This was achieved by integrating with Salesforce to protect designated email templates containing PHI and by providing client-side encryption for executive Gmail accounts. The result was a seamless, frictionless experience for both staff and external recipients, ensuring full HIPAA compliance without disrupting workflows. Virtru empowered Tribeca Pediatrics to securely safeguard children's health data with minimal user effort.

Tribeca Pediatrics