Case Study: Rescrybe protects PHI and automates patient outreach with Virtru

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Preview of the Rescrybe Case Study

Rescrybe automates PHI-safe patient outreach with Virtru across nearly all employees

Rescrybe, a healthcare technology startup, handles vast amounts of Protected Health Information (PHI) and needed an encryption solution to maintain HIPAA compliance while scaling its automated patient outreach. Their challenge was finding a platform that could seamlessly integrate with their existing Zoho CRM without creating friction for their diverse patient demographic. After evaluating other vendors, they turned to Virtru for a solution using Virtru Gateway and Virtru for Gmail.

Virtru implemented its Data Protection Gateway to integrate seamlessly with Zoho CRM, enabling Rescrybe to automate secure patient communications and bulk messaging. The solution provided higher-level encryption, customizable security rules, and a one-time verification process for patients that eliminated the need for portals. This allowed Rescrybe to effortlessly maintain compliance, enhance the recipient experience, and empower its non-technical staff, ultimately enabling the small startup to operate with the efficiency of a much larger organization.


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