Case Study: FairSky Foundation secures mental health communications and reduces fax use with Virtru for Gmail

How FairSky Foundation Protects Mental Health PHI in Gmail

FairSky Foundation, a healthcare nonprofit focused on accessible, person-centered mental health care, needed a better way to protect sensitive client communications as its staffing model changed. The organization already used HIPAA-compliant Google Workspace internally, but external emails with clients, referrals, and insurance information still required stronger security without adding friction for recipients.

FairSky Foundation chose Virtru for Google Gmail to encrypt email while keeping the experience simple for clients and staff. Virtru let clinicians control communications, reduced reliance on fax, and made secure email easier to use without portals or special apps; Drew Brauer said he now sends fewer faxes. The organization also used customization with its colors and logo to help reassure clients that messages were legitimate.

FairSky Foundation

Drew Brauer

Office Manager