Case Study: Baird & Warner achieves CFPB compliance and easy secure email encryption with Virtru

Baird & Warner - Customer Case Study

Baird & Warner, a Chicago-based real estate brokerage that also offers lending and title insurance, needed to secure dozens of emails a day containing highly sensitive client data (bank account details, social security numbers, credit reports and title information) and meet CFPB regulations. VP of Technology Mark Steward chose Virtru’s email encryption service because other tools were too hard to use and staff would bypass them, so simplicity and compliance were paramount.

Virtru was rolled out across the firm to encrypt emails and attachments, with roughly 300 users trained quickly via group sessions and short videos; recipients can verify their identity to decrypt messages even if they don’t use Virtru. The result was higher user compliance, streamlined CFPB compliance, reduced risk of exposing client data, and responsive licensing/support from Virtru—advancing Baird & Warner toward its goal of 100% secure email compliance.

Baird & Warner

Mark Steward

IT Director