Case Study: Annexus Health achieves HIPAA-compliant PHI protection and seamless Gmail encryption with Virtru

Annexus Health Protects Customer PHI, Intellectual Property, and Other Sensitive Data with Virtru for Gmail

Annexus Health, a healthcare technology company that helps providers secure patient financial assistance, needed a simple, HIPAA-compliant way to protect PHI and other sensitive data exchanged outside its product — especially via email for customer support. After evaluating options, Annexus selected Virtru and deployed Virtru for Gmail to meet encryption requirements while minimizing disruption to users and partners.

Virtru implemented its Gmail encryption plugin integrated with Google Workspace, provided training support for a fast rollout, and delivered a seamless recipient experience for non‑Virtru users. As a result, Annexus gained stronger, lifecycle-wide control of PHI, reduced the risk of compliance incidents (meeting their “no compliance issues” metric), and added an extra layer of protection for employees and the company.

Annexus Health

Brad Frazier

Co-Founder, President, and COO