Case Study: household services achieves split-order shipping and accurate state tax compliance with Virtina

Household Services boosts quarterly sales with Virtina by fixing split orders and tax compliance

The customer, a rental theme kit delivery company in Colorado, was facing significant challenges with its WooCommerce store. Household Services needed to allow customers to ship items from a single order to multiple addresses and to accurately calculate state-wise sales tax for each shipping destination, as their system was only applying tax based on the first address. They partnered with Virtina to resolve these split-order and tax compliance issues.

Virtina modified the WooCommerce plugin to split orders and allow for multiple shipping addresses. They reconfigured the tax rules to ensure accurate state-wise tax calculations for each address, which were then synced with the customer's Tax Cloud service. This solution streamlined the order process, ensured full tax compliance, and led to a significant improvement in the client's quarterly sales and conversion rates.