Case Study: Financial Technologies Company achieves deep, real-time infrastructure visibility and faster problem resolution with the Virtana Platform

Deep, real-time visibility with the Virtana Platform to prevent IT problems before application users are affected

Financial Technologies Company, a consumer-facing business unit that includes Speedy Cash and provides short-term loans and related services, was struggling with outages, slowdowns and a lack of real-time visibility across two primary data centers, ~1,200 VMware VMs and a fibre‑channel SAN. Existing monitoring (e.g., vROps) couldn’t drill down to the VM-to-LUN level or trace datacenter interconnect latency, leaving IT in a reactive posture. To solve this, the company selected the Virtana Platform as its infrastructure observability solution.

Virtana ran a four‑week Proof of Value, configured dashboards, alerts and reports, and provided knowledge transfer and ongoing support; the Virtana Platform’s granular VM and network data and consolidated, real‑time application dashboards let the team pinpoint and eliminate bottlenecks. As a result, troubleshooting times dropped from days to hours, war‑room escalations were largely avoided, end‑user experience improved, and the IT organization moved from reactive to proactive — with plans to use Virtana for capacity planning, retire redundant tools, and integrate AppDynamics for full end‑to‑end visibility.