Case Study: U.S.-Based Telecommunications Company achieves improved application performance and reduced costs with Virtana Platform

Telecommunications company deploys the Virtana Platform to monitor its system-wide IT infrastructure and ensure availability and performance

U.S.-Based Telecommunications Company, a large U.S. telecom provider serving tens of millions of customers, faced escalating IT costs, explosive data growth and huge workload spikes during product launches that required near-perfect availability (99.9999%). Existing vendor tools and processes could not proactively identify hardware-level causes of slowdowns or prevent incidents, so the company engaged Virtana and deployed the Virtana Platform to gain deeper, vendor-neutral visibility across its infrastructure.

Virtana delivered a centralized, non‑intrusive monitoring and analytics solution—the Virtana Platform—after an initial consulting engagement, ultimately supporting over 35,000 Fibre Channel ports (including 500+ ports on the SAN Performance Probe). The platform identified and corrected causes of application slowdowns before users noticed, reduced MTTR, lowered CAPEX and OPEX through early detection, decreased trouble tickets, validated storage-tiering and capacity decisions, and improved SLA compliance and response times.