Case Study: Large West-Coast Healthcare Provider achieves 80% fewer trouble tickets and 50% cost savings with Virtana

Large West-Coast Healthcare Provider reduces trouble tickets by 80% and captures 50% cost savings

Large West-Coast Healthcare Provider, a major healthcare organization with 200,000+ employees and 8,000+ beds, faced critical challenges keeping massive volumes of patient data secure, available, and performant. Reliance on storage overprovisioning, strict EPIC requirements, multiple vendors and outsourced SAN operations, and 30-minute SLAs for production-impacting issues left the IT team struggling to guarantee continuous access to clinical systems.

Virtana deployed the Virtana Platform (with the Virtana Strategic Support program) to provide real-time, end-to-end monitoring and metric correlation across multiple data centers and labs. As a result, the organization unified its multi-vendor management, met SLA and regulatory requirements, and resolved cross-fabric problems in minutes. Measurable impacts reported by Virtana include up to an 80% reduction in trouble tickets and a 50% cost savings through optimized infrastructure and avoided purchases.