Case Study: VillageCareMAX centralizes provider data and streamlines reporting with Virsys12 V12 Network

VillageCareMAX centralizes 54,000 providers with Virsys12

VillageCareMAX, a managed care plan serving over 25,000 diverse members, faced the significant challenge of managing its network of 54,000 providers without a unified platform. The organization relied on disparate Excel spreadsheets and manual reconciliation, which was a laborious, inefficient, and error-prone process that made it difficult to maintain accurate and accessible provider data.

Virsys12 implemented its V12 Network solution, built on Salesforce Health Cloud, to create a centralized database and single source of truth for VillageCareMAX. This allowed the provider team to automate previously manual workflows, effortlessly generate accurate reports, and retire their cumbersome Excel files. Virsys12's solution revolutionized the team's day-to-day work life, dramatically increasing efficiency and enabling them to reliably provide precise data to leadership and finance teams.

VillageCareMAX