Case Study: Professional Physical Therapy boosts lead conversions with Virsys12 Salesforce Managed Services

Professional Physical Therapy boosts lead conversions 600% with Virsys12

Professional Physical Therapy, a leading outpatient physical therapy provider in the Northeast, faced significant operational challenges due to the absence of an effective CRM. Their manual processes for handling patient leads and organizing data were cumbersome and disconnected. After signing on with Salesforce, they needed expert guidance to implement it and turned to Virsys12 for its Salesforce Managed Services to streamline operations and address their automation needs.

Virsys12 provided a comprehensive Salesforce implementation and ongoing managed services, constructing custom tools and optimizing integrations. This partnership resulted in transformative outcomes for Professional Physical Therapy, including a 600% increase in weekly lead conversions and a 3-5x increase in lead handling efficiency. The solution also drastically reduced inbound lead response time by up to 95.8%, driving significant business growth and cost savings.

Professional Physical Therapy