Virsys12
10 Case Studies
A Virsys12 Case Study
Prisma Health, via its Care Coordination Institute, faced the challenge of managing its Accountable Care Organizations without a centralized technology platform. Staff relied on inefficient, manual processes and disparate systems to handle provider networks, contracts, and reporting, creating data silos. They needed a comprehensive solution to improve operational stability and provide an accurate provider directory. They turned to vendor Virsys12 and its V12 Network application built on Salesforce.
Working with the institute, Virsys12 implemented its V12 Network application alongside Salesforce Sales and Service Clouds, making the new ACO operational in 90 days. The solution automated workflows and complex reporting. The results included a 75% reduction in time for provider directory updates, a 90% reduction in time to produce the directory, and a 70% improvement in data accuracy. Virsys12's platform provided a foundation for total ACO management and drove increased physician affiliations.