Case Study: Cambridge Helpdesk achieves timely, high-quality support with VIPRE Advanced Threat Protection

VIPRE Email Security Advanced Threat Protection Helps Cambridge Helpdesk Provide Quality, Timely Support

Cambridge Helpdesk, a UK-based managed service provider founded in 2006, needed a reliable, cost-effective email security partner that delivers responsive, customer-oriented support. After evaluating several vendors, they selected VIPRE and its Email Security Advanced Threat Protection to protect clients’ most vulnerable application—email—and to ensure timely, high-quality service.

VIPRE implemented its Advanced Threat Protection as an easy-to-deploy, enterprise-grade email security solution with 24/7 support and immediate issue remediation, giving Cambridge Helpdesk peace of mind and fewer security disruptions. As a result, Cambridge Helpdesk has delivered stronger managed security services and improved compliance at an affordable cost; VIPRE’s customer-focused model is underscored by a 100% customer satisfaction rating, a 94.4 net promoter score, and a partnership that has lasted 15+ years.

Cambridge Helpdesk