Case Study: Tynan’s Auto Group improves customer targeting and reporting with VinSolutions CRM

Tynan’s Auto Group streamlines 3 stores with VinSolutions

The customer, Tynan's Auto Group, a family-owned dealership, faced challenges common to many dealers: their previous CRM was inflexible and hindered effective reporting across their multiple stores. They needed a solution that would adapt to their unique workflow rather than forcing them to adapt to it. This led them to choose the VinSolutions CRM.

VinSolutions implemented a CRM that provided Tynan's with a competitive advantage through superior customer organization and automated, tailored follow-ups. The solution offered dynamic communication tools and, most importantly, highly accurate reporting that cleaned up their customer database. This enabled the sales team to sell more cars by easily identifying ready-to-buy customers and allowed the dealership to tailor its marketing to meet specific customer needs at every stage of the sales and life cycle.

Tynan’s Auto Group