Case Study: Mile High Acura achieves more sales opportunities from customer data with VinSolutions

Turning Customer Data into More Opportunity

Mile High Acura, a dealership in Denver, Colorado, needed a way to turn every piece of customer data into actionable sales opportunities and to hold its sales team accountable for follow‑up. To address that challenge they adopted VinSolutions Connect CRM with Connect Automotive Intelligence to manage tasks, analyze customer behavior, and customize processes to match their sales workflow.

VinSolutions implemented a combined CRM, analytics and integration solution—using customizable CRM processes, intuitive reporting, Connect Automotive Intelligence insights, VinLens website integration, and ongoing support from a VinSolutions Performance Manager. As a result, Mile High Acura gained clearer reporting and accountability, real‑time alerts on customer browsing to prioritize active buyers, and more personalized outreach that surfaces previously missed opportunities—leading to noticeably stronger follow‑up, higher opportunity identification, and better day‑to‑day sales planning with VinSolutions.

Mile High Acura

Robert Groves

General Manager