Case Study: Signal achieves real-time GPS tracking and efficient mobile technician dispatch with Vinformatix

Signal - Customer Case Study

Signal needed a way to more efficiently dispatch mobile technicians to widely dispersed and often remote job sites. Vinformatix addressed this challenge by leveraging native smartphone GPS and Google Maps to deliver a tracking solution that included native iOS and Android mobile apps and a custom web portal for back-end database access and administration.

Vinformatix implemented real-time technician location tracking, touch-screen toggling between locations and personnel, and an admin portal to manage store/vendor locations and technician profiles. The solution gave Signal immediate visibility into active technicians, simplified activation/deactivation of tracking, and streamlined dispatch operations—reducing manual coordination and improving response times.

Signal