Case Study: Protect Your Bubble achieves smoother customer experience and automated recurring billing with Vindicia Subscribe

Protect Your Bubble improves the customer experience with Vindicia Subscribe

Protect Your Bubble, an online provider of easy-to-buy protection plans for devices and travel, needed a billing platform that would make recurring payments seamless for customers and reduce manual work for staff. After evaluating more than 10 providers, Protect Your Bubble selected Vindicia and its Vindicia Subscribe subscription and recurring-billing platform to automate payments and integrate with the company’s internal systems.

Vindicia implemented Vindicia Subscribe, integrating it with Protect Your Bubble’s backend and automating billing workflows; the implementation was completed quickly and smoothly. As a result, Vindicia Subscribe reduced billing frustration for customers, eliminated paper and manual payment reminders, improved retention and communications, and saved staff time by handling billing management and dispute resolution.

Protect Your Bubble

Nikki Schmitt

Customer Experience Manager