Case Study: FreedomPop achieves revenue uplift and nearly 50% lower involuntary churn with Vindicia Subscribe

FreedomPop uses the flexibility of Vindicia Subscribe to help fuel explosive growth

FreedomPop, a fast-growing mobile and wireless provider offering free basic service with paid premium plans, needed a flexible subscription billing platform to support rapid customer acquisition and avoid the limitations of their prior billing experience. To manage recurring payments, chargebacks, retry logic and a complex product catalog while adopting subscription best practices, FreedomPop selected Vindicia and its Vindicia Subscribe solution.

Vindicia implemented a flexible, consultative billing platform (Vindicia Subscribe) with built-in retry rules, chargeback management and product/pricing agility, helping FreedomPop launch quickly and test offers continuously. The result: hundreds of thousands of users supported, involuntary churn cut by nearly 50%, ongoing monthly revenue uplift, and the ability to scale rapidly while keeping the internal team small — all credited to Vindicia’s subscription expertise.

FreedomPop

Steven Sesar

Co-Founder and COO