Case Study: Tamro boosts customer experience with MyTamro by Vincit

Tamro boosts MyTamro customer experience with Vincit, achieving an extremely high NPS

Tamro, the largest distributor of pharmaceuticals and healthcare products in Finland, sought to modernize its services and improve its digital customer experience. Their challenge was to move beyond a traditional order system and develop a comprehensive digital platform. They partnered with Vincit to achieve this ambitious goal.

Vincit implemented the MyTamro platform, a B2B e-commerce solution that combines several digital services. The solution, built with Vincit's expertise in design, UX, and system architecture, allows for easy ordering, tracking, and enriched product information. This partnership, built on trust, resulted in an extremely high Net Promoter Score for Tamro, making MyTamro a loved platform and a key competitive advantage in the market.

Tamro