Case Study: Outokumpu increases sales and improves digital service with Vincit

Outokumpu grows sales with Vincit as 20% of leading-region sales move through Outokumpu Connect

Outokumpu, a global leader in stainless steel, embarked on an ambitious digital transformation to build a new online sales and service portal for its customers. Partnering with Vincit, the challenge was to design and implement this complex solution, named Outokumpu Connect, in a very short timeframe to ensure better digital service and drive sales growth.

Vincit designed and implemented the future-proof portal using SAP Commerce Cloud, creating a modern user experience and seamlessly integrating it with Outokumpu's core systems. The solution provides customers with 24/7 access to pricing, ordering, and document management, which has significantly increased sales. In its leading region, 20% of sales are now made through the portal, with continued growth expected as the solution expands.

Outokumpu