Case Study: KSS Energia improves energy customer experience with Vincit

KSS Energia launches a new mobile app and faster website with Vincit

Vincit partnered with KSS Energia, a Finnish energy company, to improve the digital user experience for its energy customers. The challenge was to update their website for better usability and to add vital new features, with an initial idea for a mobile app that later pivoted to focus on a unique solution for simplifying the process of moving and switching electricity contracts.

The solution involved Vincit using the Contentful CMS to update the website and to design and implement a new mobile app, all developed in a highly agile way. This positioned KSS Energia as a market leader by providing an excellent customer experience through a useful website and a unique app that helps retain customers and attract new ones.

KSS Energia