Case Study: Non-Stop Dogwear achieves higher conversions and fewer returns with Vimeo

How Non-stop dogwear harnessed interactive video to reduce return rates and increase conversions

Non-Stop Dogwear, a global dogwear brand selling in 100+ countries, faced rising return rates because customers often mismeasured products and struggled to use them correctly. As the company expanded, training its B2B distributors across 40+ countries also became harder, since in-person support and traditional materials weren’t engaging or scalable.

Non-Stop Dogwear worked with Vimeo to host interactive videos on product pages and create quizzes that guided shoppers to the right size and product. Vimeo also powered training videos for distributors, helping staff learn through realistic sales scenarios. The result was a 34% higher conversion rate, fewer sizing-related returns, and more scalable distributor training across 40+ countries.

Non-Stop Dogwear

Blanka Csizmadia

Creative Manager