Case Study: Wilson Electric Services Corp. streamlines work orders and service management with Viewpoint's Spectrum

Wilson Electric Streamlines Work Orders, Service Management With Spectrum

Wilson Electric Services Corp., an electrical contractor serving Arizona and New Mexico since the 1960s, handles over 2,000 field work orders annually but struggled with manual, error-prone processes. Service billings and costs were forced into job costing, resulting in miscalculated or unaccounted work orders and lost revenue.

After implementing Spectrum Construction Software, Wilson automated work-order processing and service management, including automatic time-and-material or lump-sum billing, service contracts, a redesigned dispatch board, and mobile field entry. The company now tracks costs and profitability with precision, recaptures previously lost revenue, improves reporting and business development decisions, and has greater confidence that all billable work is captured.

Wilson Electric Services Corp.

Terry Oakes

Chief Financial Officer