Case Study: RAEL Automatic Sprinkler achieves improved efficiencies and customer support with Vista by Viewpoint

RAEL Sees Improved Efficiencies and Customer Support with Vista by Viewpoint

RAEL Automatic Sprinkler Company is a third‑generation, full‑service fire protection and sprinkler contractor based in New Hyde Park, NY, with nearly 80 years in the industry. Facing limited inventory and job‑cost capabilities from its legacy system, RAEL needed a robust, scalable solution that would support all business units and workflows without holding the company back.

RAEL implemented Vista by Viewpoint (with Viewpoint MEP Estimating and FieldConnect) to provide advanced, configurable project and service management plus mobile field tools. The unified solution gave the company greater visibility across inspection, installation, and repair operations, improved efficiencies in inventory and job costing, and enhanced customer support.

RAEL Automatic Sprinkler

David Mulligan

VP Project Engineering/IT Manager