Case Study: Lehman Roberts Company achieves a smooth Vista implementation and outstanding customer support with Viewpoint

Lehman Roberts Company experiences outstanding customer support as an integral part of their software implementation

Lehman Roberts Company, a Memphis-based heavy highway contractor founded in 1939, migrated from an 1980s legacy system to Vista by Viewpoint in 2010 to handle large, complex paving and road-building projects. With about 30 daily users and generally low computer proficiency, the company needed both a modern integrated ERP and dependable support to bring staff up to speed.

Viewpoint delivered Vista plus patient, responsive customer support—answering everyday questions, helping resolve time-sensitive issues like an Arkansas W2 submission, and fixing custom-report problems by recommending standard reports—resulting in a smooth implementation, greater user confidence, improved productivity and project management, and a strong recommendation from VP Patrick Nelson.

Lehman Roberts Company

Patrick Nelson

Vice President