Case Study: Pacegrade Ltd achieves 10x ROI with Viewpoint Field View

Implementing Field View to standardise and improve has helped Pacegrade see 10x ROI

Pacegrade Ltd, founded in 1977 as a joinery business and now a £5m‑turnover supplier of timber architectural façades to contractors like Beard, ISG and Morgan Sindall, faced growing pains as fast expansion outpaced its on‑premise IT and paper‑based processes. Critical project, quality and H&S information was scattered across Excel, Word and the head‑office server, making site access, traceability and timely progress chasing difficult as the business pushed toward ISO9001‑style controls.

Pacegrade implemented cloud‑based Viewpoint Field View to centralise project management, replace paperwork with configurable forms and drawing‑linked processes, and automate reminders and audit trails—while enabling remote and client access. Within a year the company reported faster administrative turnaround, fewer errors, lower operating costs and a roughly 10x ROI from time savings and productivity improvements.

Pacegrade

Steven Parkins

Production Manager