Case Study: Ascent Behavioral Health achieves audit-ready documentation and faster note-taking with Videra Health's Sidekick

Ascent Behavioral Health gets 96% of notes signed without changes with Videra Health

Ascent Behavioral Health, a provider of adolescent behavioral health care across nine facilities, faced the critical challenge of producing robust, audit-ready clinical documentation to justify treatment to payers and avoid costly claim denials. They turned to Videra Health and its product, Sidekick, to address this need for accurate and timely notes that are essential for reimbursement.

Videra Health implemented its AI-powered Sidekick Notes platform, which drafts clinical documentation directly inside the electronic medical record (EMR) clinicians already use. The solution produced exceptional results: out of over 17,000 notes drafted, 96% were signed without any changes after clinician review. This led to utilization review callbacks dropping to nearly zero, saved clinicians significant time, and gave Ascent the capacity to handle larger caseloads.

Ascent Behavioral Health