Case Study: Epoxy Technology Inc achieves 99% on-time orders and scalable growth with Vicinity Software

Epoxy Technology Inc - Customer Case Study

Epoxy Technology Inc, a global manufacturer of specialty adhesives selling into more than 70 countries, faced rapid growth hampered by manual processes: orders were filled by hand, raw materials couldn’t be tracked, and over 500 mixed-ratio products required key personnel to enter formulations. To automate its supply chain and gain real-time visibility, Epoxy Technology Inc selected Vicinity Software and its Vicinity solution, integrated with Microsoft Dynamics GP.

Vicinity Software implemented a year-long deployment and integration with Microsoft Dynamics GP that automated formulations, enforced FIFO, generated daily batch reports, and prevented incorrect batch entries. As a result, Epoxy Technology Inc now completes over 9,500 kits and fills 1,000+ orders monthly, cut lead times to under 10 days, and increased on-time orders from under 75% to 99%—allowing the company to grow without adding headcount.

Epoxy Technology Inc

Donna Sullivan

Manager of Production and Quality