Case Study: Large US Distribution Company Achieves 76% No-Touch Invoice Processing with Vic.ai

Large US distribution company processes 76% of invoices without any human touch

Large US Distribution Company, a large transportation distributor with 500+ employees and 400,000+ annual invoices, was struggling with a template-driven AP automation tool that broke whenever invoice layouts changed. The AP team also faced fully manual approvals, which slowed operations and contributed to employee turnover. To address these issues, the company turned to Vic.ai for invoice automation and ERP integration with Microsoft Great Plains.

With Vic.ai, the company now processes invoices across 11 entities with much less manual effort, achieving 76% no-touch processing and an average of just 36 seconds per invoice. Vic.ai helped reduce processing time from 2.3 minutes to 36 seconds, saving an estimated 11,333 hours per year and enabling 304,000 no-touch invoices annually.