Case Study: HSB reduces invoice processing time by 83% with Vic.ai

HSB Intelligently Speeds Ahead with Vic.ai for Accounts Payable Automation

HSB, Sweden’s largest housing cooperative and a member-owned real estate organization, was struggling with a cumbersome invoice process across 1.5 million invoices per year. The finance team was stuck with double work across multiple systems, manual coding, and limited scalability, making accounts payable slow and labor-intensive. HSB turned to Vic.ai’s autonomous AP platform to modernize invoice processing and support its digital transformation goals.

With Vic.ai, HSB moved to a single AI-driven workflow that ingests, codes, and routes invoices with straight-through processing and minimal human touch. The company reduced average processing time per invoice from 5 minutes to 45 seconds, achieved 98% AI accuracy, and saved 60,000 hours overall, including about 5,000 hours per month. HSB also reached 41% no-touch invoices and was able to process twice as many invoices without adding more resources.

HSB

Fredrik Wiktor

Application Management Lead