Case Study: HSB cuts invoice processing time by 83% with Vic.ai

HSB cuts invoice time by 83% with Vic.ai

HSB, a major Swedish housing cooperative, faced a significant challenge in processing its high volume of 1.5 million annual invoices. Their manual, multi-system accounts payable process was incredibly laborious and required extensive staff training. To drive innovation and reduce manual work, HSB sought a modern AP automation solution and selected the Vic.ai platform for its AI-native capabilities.

By implementing Vic.ai, HSB achieved a new level of automation. The vendor's AI-powered platform processes invoices end-to-end, achieving 96% accuracy in coding and classification. This allowed HSB to reduce invoice processing time from over 2 minutes to just 45 seconds per invoice, an 83% reduction, and achieve a 72% no-touch processing rate. The solution is on track to save over 25,000 staff hours annually, allowing employees to focus on more strategic business areas.

HSB