Case Study: Smallable achieves a 28% conversion rate increase with Vibetrace Digital Assistant

How Digital Assistant increased Smallable’s conversion rate by 28%

Smallable, a concept store for designer fashion, faced low user engagement and a high bounce rate on their website. Their challenge was to re-engage abandoning visitors with personalized recommendations, particularly based on the brands users showed interest in. Vibetrace was engaged to address this challenge using its Digital Assistant service.

Vibetrace implemented a solution that analyzed user behavior to deliver tailored on-site messages and personalized product recommendations. They also introduced an email remarketing strategy with dynamic content to recover lost transactions. This approach led to a significant measurable impact, including a 28% increase in conversion rate and a 219% increase in engagement rate for Smallable.

Smallable