Case Study: SNDL boosts loyalty engagement and store visits with Vibes Mobile Engagement Platform

SNDL boosts loyalty engagement with Vibes and sees over 50% wallet save rate

SNDL, a major Canadian cannabis and liquor retailer, needed to drive more customers into its stores and optimize engagement for its loyalty program. To address these challenges, SNDL turned to the Vibes Mobile Engagement Platform to implement a more effective solution.

Vibes provided a solution that integrated SMS for transactional messaging and a Mobile Wallet for digital offers and a loyalty card. This two-in-one offering streamlined the checkout experience and led to strong engagement, with a well over 50% save rate for the digital wallet. The implementation was seamless, and SNDL plans to further utilize Vibes' platform for more personalized customer offers.

SNDL